Privacy Policy

TRACKALLS ("we", "us", "our") will manage your Personal Data collected through the websites located at TRACKALLS - All In One Package Tracking, the iOS mobile application, the API related services, and the affiliated websites owned by TRACKALLS (collectively "Services" or "Platform") based on TRACKALLS belief of respect for the individual and in accordance with this Privacy Policy.

By using our services in any way, including browsing our website, using our iOS mobile application, purchasing services, and using any of the services provided through our platform, you agree to the TRACKALLS PRIVACY POLICY ("Privacy Policy").

If you do not agree with this Privacy Policy, please do not provide Personal Data, and please do not use our Services. All terms in this Privacy Policy shall have the meaning attributed to them in TRACKALLS Terms of Use.

1. Personal Information We Collect

We collect personal information (such as user name / company name, email address, shipping and credit card information) to grant you access to our Services or to assist us in providing support or services to you. This information might be collected when you:

• Interact with us through the website or mobile app
• Make an online purchase from us
• Request customer service or contact us
• Submit a review or post any user content on our platform
• Submit personal information to TRACKALLS
• Use our iOS mobile application

📱 Additional Information Collected Through iOS App

When you use our iOS mobile application, we may also collect:

• Device Information: Device model, iOS version, device identifiers, and mobile network information
• App Usage Data: Features used, time spent in app, crash reports, and performance data
• Location Data: With your permission, approximate location to provide location-based services
• Push Notification Tokens: To send you tracking updates and important notifications
• Camera Access: With your permission, to scan tracking barcodes and QR codes
• Photo Library Access: With your permission, to save tracking screenshots

In all cases for all data subjects, we do not sell or rent personal information

2. Cookies and Mobile App Data Storage

🌐 Web Platform

TRACKALLS uses a standard technology called "cookies" to enhance and simplify your visit; namely, in order to offer easier surfing on the Website, to make login easier, for internal security purposes, system administration to tailor advertisements to your preferences and the like.

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit All About Cookies. "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons"， "tags" and "pixels" are electronic files used to record information about how you browse the Site.

📱 iOS Mobile Application

Our iOS app stores data locally on your device to provide a better user experience:

• Local Storage: Tracking history, user preferences, and app settings
• Keychain Storage: Securely stored login credentials (if you choose to save them)
• Cache Data: Temporary files to improve app performance
• Analytics Data: Anonymous usage statistics to help us improve the app

By using our Services, you agree to the placement of cookies on your computer and to TRACKALLS access to cookies and local app data in accordance with the terms herein. If you do not wish to accept cookies from the Website or local data storage in the app, please either disable cookies/clear app data or refrain from using our Services.

3. How We Use Your Information

TRACKALLS uses your Personal Data and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests and sweepstakes, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

• To fulfill your requests for products and services and communicate with you about said requests;
• To send you notifications concerning shipment information;
• To register your account on our Platform;
• To administer surveys, contests, sweepstakes, and promotions;
• To provide customer service;
• To help us improve and customize our Services;
• To send you information about our products, services, promotions, contests, and sweepstakes;
• To protect the security or integrity of our Services and our business.

📱 Additional Uses for iOS App Data

• Push Notifications: To send real-time tracking updates and delivery notifications
• App Performance: To monitor app crashes, optimize performance, and fix bugs
• Feature Analytics: To understand which features are most used and improve user experience
• Location Services: To provide location-based tracking services (only with your permission)
• Camera/Photo Access: To enable barcode scanning and screenshot saving features (only with your permission)

4. How Do We Secure Your Information?

We are committed to protecting the security of your personal data. TRACKALLS will maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. When we transmit highly confidential data (such as a credit card number or password) over the Internet, we protect it through the use of encryption.

However, no method of transmission over the Internet, or method of electronic storage, is one hundred percent secured. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Exceptions:

1. Legal Requirements and Protection of Our Company and Others:
   We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce the Terms of Use; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of TRACKALLS, TRACKALLS customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers or addressing crimes committed on the Website. TRACKALLS may provide your Personal Data in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.
2. Business Transfers
   We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of TRACKALLS or as part of a corporate reorganization or other change in corporate control.
3. Google Data
   Notwithstanding anything to the contrary in this Privacy Policy or the TRACKALLS Terms of Use:
   Google Data will only be transferred to others if necessary to provide or improve user-facing features that are prominent in the Service's user interface or as necessary to comply with applicable law or as part of a merger, acquisition, or sale of assets with notice to you;
   Google Data will not be transferred for serving ads, including retargeting, personalized, or interest-based advertising.

5. Your Rights

As a data subject you have the following rights:

• To request access to your Personal Data;
• To obtain the rectification of any inaccurate Personal Data;
• To obtain the erasure of Personal Data, under certain conditions;
• To limit the processing activities to which the Personal Data is subject, under certain conditions;
• To receive your Personal Data in a structured, commonly used and machine-readable format, and have the Personal Data transmitted to another controller, under specific conditions;
• If processing is based on consent, to withdraw consent at any time (although this does not impact the lawfulness of past processing activities);
• To lodge a complaint with the national supervisory authority;
• To the extent any automated decision making would be involved, you have the right not to be subject to a decision (which engenders legal effects) based solely on automated decision-making.

6. Children's Privacy

TRACKALLS does not intend that any portion of our Services (including our website and iOS mobile application) will be accessed or used by children under the age of thirteen (13), and such use is prohibited. Our Services are designed and intended for users aged 13 and above.

📱 iOS App Store Age Rating

Our iOS application is rated for ages 4+ on the Apple App Store, but we require users to be at least 13 years old to create an account and use our services. Users between 13-17 years old must have parental consent to use our Services.

By using TRACKALLS, you represent that you are at least thirteen years old and understand that you must be at least thirteen years old in order to create an account on our platform. If you are between 13-17 years old, you confirm that you have obtained parental consent. We will promptly delete information connected to any account with a registered user who is not at least thirteen years old.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@trackalls.com.

7. Limitation of Liability

In no event shall TRACKALLS be liable for any consequential damages, even if we knew or should have known of the possibility thereof. These limitations shall apply to the fullest extent permitted by law. In some jurisdictions, some of the foregoing limitations may not apply.

8. Third-Party Services and Links

🌐 External Links

Our Services may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

📱 iOS App Third-Party Services

Our iOS application may integrate with third-party services including:

• Apple Services: iCloud, Apple ID, App Store, and iOS system services
• Analytics Services: To help us understand app usage and improve performance
• Crash Reporting: To identify and fix app crashes
• Carrier APIs: To fetch real-time tracking information from shipping carriers

These third-party services have their own privacy policies. We encourage you to read their privacy policies before using our app.

9. Changes to this Privacy Policy

TRACKALLS shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Platform.

10. Platform-Specific Rights and Controls

📱 iOS App Specific Controls

iOS users have additional privacy controls available through their device settings:

• App Permissions: Manage camera, photo library, location, and notification permissions in iOS Settings -> Privacy & Security
• App Tracking: Control app tracking through iOS Settings -> Privacy & Security -> Tracking
• Data Deletion: Delete all app data by uninstalling the app from your device
• Notification Settings: Manage push notifications in iOS Settings -> Notifications -> Trackalls

🌐 Web Platform Controls

• Browser Settings: Manage cookies and site data through your browser settings
• Account Settings: Manage your account preferences and data through our website

11. Contact Us

If you have any questions about this Privacy Policy, whether related to our website or iOS mobile application, please contact us at:

• Email: support@trackalls.com
• Subject Line: Include "Privacy Policy - iOS App" or "Privacy Policy - Website" to help us route your inquiry

For iOS app-specific privacy concerns, you can also report issues through the Apple App Store or contact Apple directly through their privacy reporting mechanisms.